Need help finding a book

**Zsych** · 08-07-2011, 11:25 AM

I only remember the content - not the name or writer.

It was a book about conflict resolution, possibly in managerial situations. Interesting because it had a case study focus, for almost every major type of problem you can have and how to deal with it.

Anyone see anything interesting like that?

**Beric** · 08-07-2011, 11:26 AM

Sounds interesting. Someone else tell Zsych the title, as I want to read it too.

**Winklepicker** · 08-07-2011, 05:56 PM

I imagine there are a lot of books on this topic, but one that comes to mind to me is "Crucial Conversations"--it was really good:

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**PRBori** · 08-07-2011, 07:50 PM

It sounds similar to the following one, which I recommend...

Communicate With Confidence! How to Say It Right the First Time by Dianna Booher

08-07-2011, 11:25 AM	#1
Zsych Core Member [309%] MBTI: XNTX Join Date: Apr 2009 Posts: 12,366	I only remember the content - not the name or writer. It was a book about conflict resolution, possibly in managerial situations. Interesting because it had a case study focus, for almost every major type of problem you can have and how to deal with it. Anyone see anything interesting like that?
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08-07-2011, 11:26 AM	#2
Beric Member [33%] MBTI: INTJ Join Date: Jan 2011 Posts: 1,331	Sounds interesting. Someone else tell Zsych the title, as I want to read it too.
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08-07-2011, 05:56 PM	#3
Winklepicker Member [25%] MBTI: INTJ Join Date: Apr 2010 Posts: 1,014	I imagine there are a lot of books on this topic, but one that comes to mind to me is "Crucial Conversations"--it was really good: To view links or images in this forum your post count must be 2 or greater. You currently have 0 posts.
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08-07-2011, 07:50 PM	#4
PRBori Core Member [108%] MBTI: INTJ Join Date: Feb 2008 Posts: 4,353	It sounds similar to the following one, which I recommend... Communicate With Confidence! How to Say It Right the First Time by Dianna Booher
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