Cesare Borgia
03-12-2009, 07:35 AM
Anyone else had this problem? nothing happens when i put any type of CD media in my PS3, everything else is perfectly fine though.....
Ill be damned if i pay Sony a cent to fix it when it's their fault, all was fine until this morning, no odd sounds, no error messages........it just stopped working out of the blue. Games/DVD/Blue ray go in and nothing happens, downloaded games and movies work fine but the disks don't do shit.
I got to doing some research and discovered that a great many people have this same issue and that in a great many cases it was after upgrading the firmware to version 2.60, i have wrote Sony twice and spoke on the phone with supervisors, so far i am not getting anywhere, the best they have came with is the offer of a free game to compensate me (a game i cant play unless i pay Sony $150 to fix THEIR fuck up). this seems to mostly affect the 40,60 and 80GB systems manufactured in mid to late 07, so far Sony is standing by their denial story claiming the systems must have been malfunctioned BEFORE the update and just so happened by coincidence to finally give out RIGHT as soon as they were updated.
I have sent complaints to the BBB, Federal Trade Commission and Consumer Affairs and am currently going back and forth with some lying bitch at Sony. There is also a class action suit being set up by someone over the "yellow light error" and over the Blue ray malfunctions, the aim is to get Sony to do the honest thing and own up to their mistake in the way Microsoft did, we hope that Sony will extend their warranty to cover the specific machines for 3 years and repair the affected PS3s no questions asked.
After my first letter Sony hit a nerve by suggesting it was my fault my Blue Ray drive failed, so i fired this reply off at them.
Christina B, why don't you guys over at Sony take a look around and see for yourself, even if the update itself was not to blame ( for the sake of argument) , the blame still sits square on Sony's shoulders for manufacturing a faulty blue ray drive, its absurd how Sony will not even acknowledge the wide spread yellow light malfunction let alone the blue ray malfunction, you people over there need to do the honest thing and help us people who have invested thousands of dollars in our machines, without US Sony would be nothing, i avoided Microsoft for this very reason thinking that the PS3 would not suffer the same fate as the XBOX, now i wish i would have went with Microsoft, at least they did the decent thing and owned up to their mistakes.
How about you explain to me how come only certain models have experienced this malfunction? and how about you explain the statement Sony previously put out regarding a past update causing problems, i am quickly losing patience with Sony's attitude over this situation, you people seem to think that we need YOU more than you need US, well i got news for you, all the customers that you have alienated over these issues and all the customers that have lost money over this will go to your rivals next time around, frankly, i would not be one bit surprised if a class action law suit was brought forward because of how Sony has handled this and other situations. It's highly insulting that i have spent tens of thousands of dollars on Sony products yet you guys think so little of me, i suspect that your reasons for not taking responsibility are related to all the negitive comments you people made about Microsoft's reliability (them comments would probably come back and bite you if word got out)
Long story short, Sony has forever lost me and many other people i know as customers, i hope you guys are happy, rather that pay you greedy people another $150 of my hard earned dollars i will instead put that $150 towards a XBOX 360 and return EVERY LAST Sony item i have, i will also encourage others to do the same so that they dont end up losing their money as well. (My cousin just returned his PS3 and Sony Bravia today). Good luck in the future, you people are going to need it.
I await their reply, also today i will have my cousin bring over his PS3 (same model number and same manufacture date) and i will use my Camcorder to document how it works just fine, then without cutting the camera i will connect his PS3 to the internet and download the 2.60 update and capture proof that their update is to blame (this will be evidence). The same exact thing happened to my brother in laws PS3 as well.
Them lying cocksuckers aint getting away with not fixing my system or returning my money, the ONLY compromise i will make is if i get a 3 year warranty if i send it in to be repaired for $150. its a matter of principal now.
Ill be damned if i pay Sony a cent to fix it when it's their fault, all was fine until this morning, no odd sounds, no error messages........it just stopped working out of the blue. Games/DVD/Blue ray go in and nothing happens, downloaded games and movies work fine but the disks don't do shit.
I got to doing some research and discovered that a great many people have this same issue and that in a great many cases it was after upgrading the firmware to version 2.60, i have wrote Sony twice and spoke on the phone with supervisors, so far i am not getting anywhere, the best they have came with is the offer of a free game to compensate me (a game i cant play unless i pay Sony $150 to fix THEIR fuck up). this seems to mostly affect the 40,60 and 80GB systems manufactured in mid to late 07, so far Sony is standing by their denial story claiming the systems must have been malfunctioned BEFORE the update and just so happened by coincidence to finally give out RIGHT as soon as they were updated.
I have sent complaints to the BBB, Federal Trade Commission and Consumer Affairs and am currently going back and forth with some lying bitch at Sony. There is also a class action suit being set up by someone over the "yellow light error" and over the Blue ray malfunctions, the aim is to get Sony to do the honest thing and own up to their mistake in the way Microsoft did, we hope that Sony will extend their warranty to cover the specific machines for 3 years and repair the affected PS3s no questions asked.
After my first letter Sony hit a nerve by suggesting it was my fault my Blue Ray drive failed, so i fired this reply off at them.
Christina B, why don't you guys over at Sony take a look around and see for yourself, even if the update itself was not to blame ( for the sake of argument) , the blame still sits square on Sony's shoulders for manufacturing a faulty blue ray drive, its absurd how Sony will not even acknowledge the wide spread yellow light malfunction let alone the blue ray malfunction, you people over there need to do the honest thing and help us people who have invested thousands of dollars in our machines, without US Sony would be nothing, i avoided Microsoft for this very reason thinking that the PS3 would not suffer the same fate as the XBOX, now i wish i would have went with Microsoft, at least they did the decent thing and owned up to their mistakes.
How about you explain to me how come only certain models have experienced this malfunction? and how about you explain the statement Sony previously put out regarding a past update causing problems, i am quickly losing patience with Sony's attitude over this situation, you people seem to think that we need YOU more than you need US, well i got news for you, all the customers that you have alienated over these issues and all the customers that have lost money over this will go to your rivals next time around, frankly, i would not be one bit surprised if a class action law suit was brought forward because of how Sony has handled this and other situations. It's highly insulting that i have spent tens of thousands of dollars on Sony products yet you guys think so little of me, i suspect that your reasons for not taking responsibility are related to all the negitive comments you people made about Microsoft's reliability (them comments would probably come back and bite you if word got out)
Long story short, Sony has forever lost me and many other people i know as customers, i hope you guys are happy, rather that pay you greedy people another $150 of my hard earned dollars i will instead put that $150 towards a XBOX 360 and return EVERY LAST Sony item i have, i will also encourage others to do the same so that they dont end up losing their money as well. (My cousin just returned his PS3 and Sony Bravia today). Good luck in the future, you people are going to need it.
I await their reply, also today i will have my cousin bring over his PS3 (same model number and same manufacture date) and i will use my Camcorder to document how it works just fine, then without cutting the camera i will connect his PS3 to the internet and download the 2.60 update and capture proof that their update is to blame (this will be evidence). The same exact thing happened to my brother in laws PS3 as well.
Them lying cocksuckers aint getting away with not fixing my system or returning my money, the ONLY compromise i will make is if i get a 3 year warranty if i send it in to be repaired for $150. its a matter of principal now.